Q1. What types of timber products do you offer?
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We offer a wide range of timber products, including hardwood, softwood, plywood, and treated timber. Whether you need materials for construction, furniture, or decorative projects, we have you covered.
Q2. How can I place an order?
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You can place an order online through our website or contact our sales team directly.
Q3. Do you offer delivery services?
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Yes, we provide delivery services across various regions. Delivery times and costs may vary.
Q4. Can I pick up my order?
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Yes, you can pick up your order from our warehouse during business hours.
Q5. What is your return policy?
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We accept returns within 14 days of delivery for unused and undamaged items.
Q6. How much does hardwood decking cost per square metre in Melbourne?
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Ask five different yards, and you will get five different numbers, because it comes down almost entirely to species. Spotted Gum and Blackbutt are what we sell the most of for decking, and they usually land somewhere between $140 and $250 a square metre for the boards themselves. Want something more premium? Jarrah or Ironbark will often tip past $300. If budget’s the priority, treated pine is where most people land, generally $120 to $180 a square metre. None of that includes installation, so treat it as a materials budget, not a full project cost. Best move is to call us with your square metreage; stock prices shift week to week, and we would rather give you a real number than a range.
Q7. What's the difference between treated pine and hardwood decking?
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Treated pine is just pine that’s been chemically treated, H3 for general outdoor use, H4 if it’s going in ground contact, so it resists rot and termites without being naturally durable on its own. It’s the cheaper route, which is why so many budget decks and deck frames get built from it. Hardwood is a different story. Merbau, Spotted Gum, Blackbutt: these timbers are dense enough that they don’t need chemical treatment to survive outdoors, and they cope better with what Melbourne throws at them, wet winters into dry, hot summers. You will pay more for hardwood upfront. Over the years, though, it tends to ask less of you in upkeep, which is where a lot of that cost evens out.
Q8. Which decking timber holds up best in Melbourne's weather?
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Melbourne’s mix of heavy winter rain and dry summer heat is hard on timber that isn’t suited to it. Spotted Gum, Blackbutt and Ironbark are the three we would point most Melbourne homeowners toward; they are naturally resistant to moisture, rot and movement, so they don’t cup or split as much through seasonal changes. Want something completely maintenance-free instead? WPC composite decking is worth a look, though it won’t have the same natural grain as solid timber.
Q9. What's the difference between MGP10 and LVL structural framing timber?
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MGP10 is machine-graded pine, used widely for standard wall framing, studs, and noggins in residential construction. LVL (laminated veneer lumber) is an engineered product made from layered timber veneers bonded together, giving it higher strength and stiffness for longer spans, bearers, beams, and lintels where a single piece of timber won’t cut it. Need to carry more load over a longer span? LVL is usually the right call; for standard framing, MGP10 does the job at a lower cost.
Q10. Do you supply timber for commercial or warehouse construction projects?
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Yes. Alongside our residential decking and flooring range, we stock structural products used on commercial and industrial jobs, F17 and F27 kiln-dried hardwood, structural plywood, LVL beams and formply for concrete work. We work with builders and project managers across Melbourne and regional Victoria, and can arrange bulk orders with scheduled deliveries to suit a build program rather than a single drop.
Q11. What's the difference between F17 and F27 hardwood?
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F17 and F27 are stress grades describing a timber’s structural strength rating, the number relates to bending strength under load, so F27 is the stronger of the two. F17 kiln-dried hardwood covers most general structural applications, while F27 gets specified where a project needs higher load-bearing capacity, such as heavier beams or longer spans. Your engineer or building plans will usually tell you which grade is required.
Q12. Is any of your flooring suitable for bathrooms or wet areas?
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Yes, our Floorplex structural flooring is built for wet areas and rated for use under tiles in bathrooms, laundries and similar spaces, unlike standard particleboard flooring, which swells if it gets wet. We also stock FloorSure structural flooring sheets for general dry-area use. Not sure which one your project needs? Tell us the application, and we’ll point you to the right sheet.
Q13. Do you offer bulk or trade pricing?
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We do. Builders, carpenters and trade accounts get access to bulk buy pricing across most of our range, including structural framing, decking and cladding. Send through your cut list or a rough quantity, and we will put a trade quote together. The more consistent your orders, the more it’s worth setting up a trade account with us directly.
Q14. How long does treated pine decking typically last outdoors?
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A well-maintained H3-rated treated pine deck typically lasts 15 to 20 years in a Melbourne climate, though that depends on how exposed it is to direct weather and how often it’s oiled or resealed. A deck left unmaintained will start greying and splitting well before that. Hardwood decking generally outlasts treated pine, often reaching 25-plus years, simply because the timber itself is naturally more resistant to rot.
Q15. What do the hardwood grades: Select, Standard, Feature, Rustic, actually mean?
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These grades describe how much natural character is visible in the timber, not its structural strength. Select Grade is the cleanest, with minimal knots or colour variation, the pick for a uniform, high-end look. Standard to Better Grade allows a bit more natural variation. Feature Grade shows more gum veins, knots and colour change, prized for a rustic finish. Rustic Grade has the most natural markings of all. None of these affect durability, it’s purely about appearance.
Q16. Can you cut timber to custom sizes?
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Yes, cut-to-size is one of our standard services. Send through your cut list or take-off, and we will have it prepared and ready for pickup or delivery; this saves on-site waste and cuts down the labour needed to size timber yourself.
Q17. Do you deliver to regional Victoria, or just Melbourne?
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Both. We deliver across Melbourne within 24 hours of order confirmation, and we service Deer Park, Pakenham, Geelong, Ballarat, and Bendigo directly. For locations further out, we work with logistics partners to get your order there; just flag your delivery address when you order, and we’ll confirm timing.
Q18. What's the difference between engineered and solid hardwood flooring?
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Solid hardwood flooring is exactly what it sounds like: a single piece of timber through its full thickness, and it can be sanded and refinished multiple times over its life. Engineered flooring has a hardwood veneer bonded over layers of plywood or backing, making it more dimensionally stable in areas prone to temperature and humidity swings, though it can generally only be refinished once or twice. Solid hardwood suits a long-term, refinishable floor; engineered suits areas like concrete slabs where solid timber can struggle.
Q19. Is your timber sustainably sourced?
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We stock a mix of Australian-grown and imported species, sourced through established, reputable mills and suppliers. If sustainability certification matters for your project, a commercial build with specific requirements, for instance, let us know before ordering, and we can confirm certification status for that particular product line.
Q20. How do I work out how much decking or flooring timber I need?
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The easiest way is our online timber conversion calculator, which converts your area or lineal metre requirements into the right quantities for your chosen board size. Would rather not do the maths yourself? Send us your measurements or a rough sketch, and our team will work out the order for you, with a bit of extra allowance for cuts and wastage.